Shipping Policy

Shipping Policy

General Information

  • Delivery Areas: We deliver to the UAE, Saudi Arabia, Bahrain, Kuwait, Qatar and Oman.
  • Processing Time: Orders are processed from Saturday to Thursday, excluding Fridays and public holidays.

Shipping Options

Within the UAE

  • Standard Delivery: Starting from AED 24.
  • Delivery Timeline: Orders are processed within 1-2 business days, plus additional time for delivery.

To GCC Countries (KSA, Bahrain, Kuwait, Qatar, Oman)

  • Standard Delivery: Charges will be displayed at checkout.
  • Delivery Timeline: Approximately 4-7 business days.
  • Customs Fees: Additional customs charges may apply and are the responsibility of the customer. These charges will be added at the time of delivery.

Missed Deliveries

If no one is available to accept the delivery, you can:

  • Reschedule for an alternative delivery date.
  • Collect the order from the courier service as per the instructions provided.

For any queries regarding shipping, please contact our Customer Service Team at +971 800 TAWASH (+971 800 829274) or WhatsApp us at +971 50 3322 150.